With the completed implementation of the interface, Green Bay’s command staff will not only save time building their rosters each day, but will also benefit from streamlining their incident report process. The automated system will help to minimize overtime costs, improve productivity and ensure that the right skills are available on every shift.

“Managing days off, overtime, sick days and finding firefighters with the right credentials is a time-consuming task,” says Fire Chief Jeff Stauber. “With the new telephone and rules-based system interfaced to BIO-key’s FireRMS, we will minimize that problem. Chief Stauber goes on to say that since the rollout in 2002, the BIO-key FireRMS system has provided unprecedented access to records for managing all aspects of the department.

“PDSI’s ‘best of breed’ partner solution is important to our success and serves to improve the operational efficiencies of our customers, which enables them to better serve their communities!” exclaims Mike Layman, BIO-key Director of Marketing. “PDSI’s market-leading software is a natural extension to our enterprise-class fire records management system.”