Combining Webfood with SIVA’s advanced point-of-sale and delivery functionality will make the solution even more powerful for those multi-unit foodservice operators wishing to streamline their takeout and delivery processes and improve their top line.” The Webfood system accepts orders from customers via a web-based interface. Once integration is complete, Webfood will transmit those orders in real time to the iSIVA POS for payment processing and routing to SIVA’s kitchen, delivery management, and back office systems.

“Today’s restaurant managers recognize the value of extending the sales transaction beyond the traditional POS at the counter,” said SIVA CEO Jim Melvin. “At SIVA, our goal is to provide restaurant operators with the right technology for every point where a sale may occur—whether a handheld at tableside, a self-service kiosk in a lobby, or a wireless payment processing device used with curbside takeout. Interfacing to CBORD’s popular online ordering solution will enable us to quickly add this much needed component to our offering.”

The Webfood online ordering system improves service quality and accuracy, increases the efficiency of order delivery, and provides a boost to average order size and value. The comprehensive and feature-rich solution offers takeout, delivery and catering options; “day-in-advance” ordering functionality; and numerous interfaces to systems such as POS, credit card, and stored value card authorization, customer frequency programs, food production, supply chain management, and nutritional analysis.

The iSIVA POS automates ordering and payment processes and enables rapid delivery of sales information to store, field, and corporate employees. Designed as a true enterprise application, iSIVA takes advantage of next-generation technologies such as JAVA, HTTP, and XML to create a connected, open system that reduces the cost and complexity of application support.