Identity, Security, Payments, Biometrics, Smart Cards and Authentication News

Its One Billion with a B for Higher One

Thursday, January 26, 2006

Higher One has reached a major milestone topping $1 billion – that’s billion with a “B” – in funds disbursed on behalf of its clients. According to the company, schools make about $15 billion in refund disbursements to students each year through more than 15 million transactions.


HIGHER ONE ANNOUNCES IT HAS NOW PROCESSED MORE THAN $1 BILLION IN DISBURSEMENTS FOR COLLEGE & UNIVERSITY CLIENTS NATIONWIDE

Higher One Continues Industry Leadership Reaching Milestone Figure of Funds Delivered to Students

NEW HAVEN, CT, January 19, 2006 – Higher One, a financial services company that provides refund management and banking services to higher education institutions, today announced they have surpassed $1 billion in disbursements. Higher One continues to prove itself as an industry leader, having more than doubled their college and university client base in 2005.

“We are thrilled to announce that we have disbursed more than $1 billion for our clients,” said Dean Hatton, President and CEO, Higher One. “We have successfully helped numerous higher education institutions disburse money faster and more efficiently by using our services.”

Leading the trend within higher education, Higher One has become the standard of service for American higher education institutions looking for ways to improve the payment process. Higher One’s patent pending OneDisburse refund management service is the most efficient, student-centric, and cost-effective way of making payments to students. Higher One started with a unique understanding of students’ needs, as the company was founded by three students who were looking to provide a service to benefit not only students, but also the schools they attend.

“As schools look to meet the demanding needs of students by providing the latest in technology and convenience, the adoption of refund management will continue to grow, replacing paper checks and ACH, increasing the need for companies like Higher One,” added Hatton. “Students and schools benefit from the fact that Higher One handles the entire process, making the payment and managing any associated exceptions or customer service needs.”

Higher One provides universities with refund management, a new payment process that reduces both hard and soft costs for the institution while also increasing services. Schools make approximately $15 billion in refund disbursements to students per year through more than 15 million payments. The processing and handling of these payments, along with associated customer services, is estimated to cost schools over $225 million per year. Higher One’s OneDisburse refund management service vastly improves the student payment experience.

Higher One’s OneFinance program also enables their clients to offer a suite of financial services, including a free checking account with unique features designed for students. Students, faculty and staff can use Higher One’s OneCard for primary bank access, as a MasterCard Debit card, retrieving cash from ATMs, making purchases on and off campus, transferring money electronically and monitoring their accounts online 24/7 through the OneAccount University-branded website. Friends and family can also deposit money directly into their student’s OneAccount.

Higher One has been providing Refund Management and banking services to colleges and universities, and their students, across the US since 2002. Sam Houston State University in Huntsville, TX reported that their Higher One Bearkat OneCard program generated $240,000 in net cost avoidance in the first semester alone, and after subtracting the initial costs of establishing a card office – produced about $400,000 in gross cost avoidance for the year. The University of West Georgia and Kennesaw State University have both documented substantial, measurable impacts on the institutional operations and were presented with the “2004 Best Practices Award” for their implementation of Higher One’s OneDisburse Refund Management service by the State University System of Georgia Board of Regents.

Refund management provides institutions with an easy way to increase the percentage of payments that are made to students electronically. The desire to have payments made electronically is a growing trend that was recently acknowledged in some guidance form the Department of Education. According to ED, “Institutions are increasingly changing the way they disburse funds to students by moving away from issuing checks to transferring funds electronically.” Refund management is the easiest way for an institution to help students receive their money electronically while still allowing for the option to receive a paper check if the student desires.

ED states: “In response to this trend, several companies are offering services that include: Obtaining the student’s authorization to perform electronic transfers; Transferring the funds electronically to the student’s bank account; Opening a bank account for the student; Issuing debit cards in conjunction with a participating bank. Companies that contract with institutions to provide these types of services, in some instances, become third-party servicers. The regulations in 34 CFR 668.2 define a third-party servicer as an entity that contracts with an institution to administer any aspect of its Title IV programs. Thus, if an institution contracts with a company to perform activities that are the institution’s responsibilities under the Title IV programs, the company is a third-party servicer. In the contract between the institution and the servicer, both parties must agree to comply with all statutory and regulatory provisions governing the Title IV programs and agree to be jointly and severally liable for any violation by the servicer of these provisions. Other items that the institution and servicer must agree to are described in 34 CFR 668.25 (c). Also, a third-party servicer must submit an annual audit of the activities it performs on behalf of the institution to the Department as specified in 34 CFR 668.23 (c).”

With it’s sole focus on higher education, Higher One completed a third-party servicer audit prior to the release of ED guidelines.

About Higher One

Focused exclusively on higher education, Higher One provides refund management services to higher education institutions and banking services to members of their community through a card-based solution. Higher One’s integrated solution helps universities reduce administrative costs, streamline business processes, create new revenue streams, increase student customer service and strengthen the campus community. Higher One’s refund service, OneDisburse, provides students with more choices and better service for receiving financial refunds. Higher One also offers a suite of banking services called OneFinance, which includes the OneAccount, a no minimum balance, no monthly fee checking account, the OneCard, a Debit MasterCard® card for ATM withdrawals and purchases, and exclusive features such as “Send Money”, Easy Refund, and Campus AutoLoad for stored value programs. The OneFinance and OneDisburse solutions can be integrated with the institution’s ID card or provided through a separate “refund only” card.

To date, Higher One has disbursed more than a billion dollars in refunds for its college and university clients. More than 375,000 students, faculty, and staff at distinguished public and private institutions use Higher One’s services through their ID or refund card. [end] 

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