Identity, Security, Payments, Biometrics, Smart Cards and Authentication News

10 millionth Oyster card issued; Surface rail still lacking

Thursday, January 11, 2007

While 10 million Oyster cards have been issued so far, most of those have gone to riders of the underground system and buses. A gap remains for surface rail where, says Transport for London, train operating companies have yet to jump on board. The London mayor has urged those train operators to join the system by Jan. 31.


Transport for London (TfL) has announced that the 10 millionth Oyster card has been issued. This is a major step towards TfL’s aim of making Oyster smart card electronic ticketing the predominant means of payment throughout London’s transport system.

Around three quarters of all underground and bus payments in London are now by Oyster card. In the three years since the introduction of Oyster card the proportion of cash payments on London’s Underground and buses has fallen to just five per cent.

The benefits of Oyster card payments in speed on the transport system are huge. Almost three times as many passengers can pass an underground payment gate using Oyster card as can using printed tickets - 40 a minute compared to 15 a minute. Even greater time savings exist on buses of Oyster card payment compared to cash.

The main gap in payments on Oyster card remains on surface rail where the Train Operating Companies are yet to accept Oyster pre-pay. This affects 180,000 passengers a day.

In May 2006 the Mayor offered a funding package of 20 million to the train operators, which will finance the technology to accept the pay-as-you-go system to be bought and installed at every station in zones 1-6. The companies have until the 31st of January to accept this offer. With the introduction on the rail system of the familiar six zones already used for Underground and Travelcard tickets London can move to a unified ticketing system based on the Oyster smart card.

The Mayor of London, Ken Livingstone said:

“Around three quarters of journeys on London’s buses and underground are now paid for by Oyster card compared to only five per cent by cash - bringing huge time savings to passengers and the transport system. Ten million Oyster cards have now been taken out by the public.

“But most of the train operating companies still continue to deprive their passengers of the benefits of Oyster payment for single journeys with pre-pay. With the introduction of a zone system for rail fares in London, and my offer to train operators to pay them 20 million to install Oyster equipment, there is no reason why the Train Operating Companies cannot sign up to our proposals by 31st January. Oyster has already proved itself to many millions of Londoners and it seems amazing that these companies haven t yet agreed to a deal which would meet their capital expenditure and would save their customers time, money and inconvenience.”

The Train Operating Companies are in talks with TfL about adopting Oyster and particular progress is being made by some towards selling Oyster products outside of London. But what London travellers really want is to be allowed to use Oyster pay-as-you-go on their rail services.

Only five per cent of journeys on the tube and bus are paid for by cash, but the continued lack of availability of Pay-As-You-Go on a large proportion of the National Rail network in the capital means that Londoners who rely on rail services are missing out on the cheaper fares and easier journeys that are available on Oyster.

In just over three years since its launch, Londoners have snapped up more than 10 million Oyster Cards, and now only five per cent of journeys on the tube and bus networks just one in 20 - are paid for by cash. [end] 

New research from London TravelWatch suggests that overcharges from London’s Oyster transit cards could undermine public trust in the system, reports Rail.co.

According to London TravelWatch, incorrect use of the cards, i.e. not tapping in or out of a station, and a general lack of understanding of the Oyster system has resulted in passengers paying up to £60 million to transport companies in 2010 – 40% of which was essentially overpayment, says Rail.co.

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Merseytravel, the transport authority for Merseyside County, England, has announced the launch of its new smart fare card, the Walrus.

Modeled after London’s Oyster card, the Walrus enables contactless ticketing on Merseyside’s rail, bus and ferry systems, as well as small value purchases at supporting merchants.

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West Midlands is getting set to introduce an Oyster-style bus ticketing system that would enable passengers to easily transfer between services run by different bus operators.

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After nearly ten years and over €55 million, Dublin’s “Leap” transit card has finally hit the market, reports Herald.ie.

The contactless smart card is now available for use on Dublin Buss, Luas, Dart and commuter rail lines around the capital. Rather than having to buy separate tickets or pay with cash, Dublin commuters now can just tap their Leap card against a reader aboard the transport of their choosing.

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The Bay Area’s Clipper transit fare collection program has reached the millionth milestone - 1 million active cards in circulation.

As of Dec. 16, there were 1,000,606 active Clipper cards in use, nearly a 30% increase from the 778,197 active cards in circulation six months ago, and a 142% increase from the 413,616 active cards in circulation a year ago.

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UK train operator, First Capital Connect’s proposal to extend the Oyster Travelcard and Pay As You Go schemes to St. Albans has been shot down by the government’s Department for Transport.

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